04 Kikuyu Road, Sunninghill, Johannesburg, 2157

JOB VACANCY

Manager: Subsidy and Beneficiary Management

Entry Date: 14 Jun 2024
Expiry Date: 21 Jun 2024

The Housing Development Agency (HDA) is a national public sector development agency that inter alia has the mandate to identify, acquire, prepare, and develop suitable land for human settlements. The agency also undertakes the programme and project management for development of housing and human settlements. The HDA carries out its functions in partnership with a range of stakeholders including national, provincial, and local government as well as with communities, developers, and financiers. Established in 2009, the Agency was established by an Act of Parliament in 2008 and is accountable through its Board to the Minister of Human Settlements.

For more information about the HDA, please visit our website: www.thehda.co.za

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The HDA has the following three year fixed-term contract

Position: Manager, Subsidy and Beneficiary Management

Location: Region A – East London

Reporting Line: Manager Subsidy & Beneficiary Management

Ref: HDA MSBM013

Main Purpose: To manage and lead the collection, capture of and reporting on data to support the effective takeover, handover and management of projects.

Key Performance Areas:

1. Data Management:

  • Develop, implement and manage systems to control and monitor:
  • Receipt of information and documents from contractors relating to beneficiaries
  • Quality of information and data
  • Sorting of documents and data that has been received
  • Capture of information of into various databases and spreadsheets
  • Storage of documents and source data
  • Tracking and resolving beneficiary queries
  • Manage the quality of data that is captured into the database
  • Manage the storage and safekeeping of source documents
  • Manage duplication of source documents
  • Manage the tracking and resolution of matters and queries arising from the helpdesk
  • Design and implement database and spreadsheet formats

2. Reporting:

  • Define reports to be sourced from databases and spreadsheets on which data is captured
  • Access information and compile reports as required
  • Collate periodic reports as required, including Helpdesk Queries and other operational requirements


3. Liaison

  • Liaise on beneficiary management matters with:
  • Local / provincial government departments
  • Contractors
  • Community Liaison Officers
  • Project Management Team
  • Assist with managing the helpdesk by attending to beneficiaries and ensure resolution of queries and other associated matters.
  • Attend meetings as and when required.

4. People Management:

  • Select, assign, lead and manage people
  • Set clear objectives for self and others and measure achievements against these objectives through implementation of the performance management system
  • Build and manage relationships with staff members
  • Manage and support staff development
  • Develop and manage the implementation of succession plans for key individuals and critical positions
  • Implement the HDA HR policies and procedures as required
  • Manage risks and address issues as they arise

5. Qualifications & Experience

  • Degree or bachelor’s in public administration and/or management
  • Post Graduate qualification will be an advantage
  • Computer literacy
  • Competence in Microsoft Office Suite (Outlook, Excel, word, PowerPoint, and teams)
  • 5-6 years’ experience in large administrative office. At least 2 years of this are at a staff supervisor level.
  • Experience in the Housing Subsidy environment
  • Experience in Beneficiary Management Framework - Human Settlements
  • Must have a working knowledge of Human Settlement System (HSS)
  • Experience in housing construction and/or infrastructure-based environment is preferred
  • Experience in the delivery of affordable housing projects is preferable.

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Remuneration Scale: R521 200 to R651 556 per annum (all-inclusive package)

Closing date for applications is 21 June 2024.

To submit your application, please send an email HDARecruitRegAEC@thehda.co.za

When submitting your application for a position, please adhere to the following:

1. CVs received after the closing date will NOT be considered.

2. The Job Title and Reference number for the relevant position must appear in the subject line of your application.

3. The CV must be in PDF format.

4. Certified copies of all qualifications must be provided.

5. Certified copies of identity document must be provided.

6. Two contactable references must be provided.

Kindly take note if you have not been contacted within twenty-one (21) working days of the closing date; please consider your application unsuccessful. Should you not comply with the above requirements your application will NOT be considered.

Conditions of service: The HDA is an equal opportunity employer Appointments will be made in accordance with the HDA Employment Equity policy The HDA reserves the right not to make an appointment. We thank all applicants for their interest

Communication will be conducted with short-listed applicants only.

The HDA operates in accordance with the Protection of Personal Information Act 3 of 2013 (“POPI Act”), and by submitting your personal information to the HDA (by way of application and/or providing any other documentation as may be required during the recruitment process), you agree that the HDA may utilise and process your personal information in accordance with the POPI Act.