04 Kikuyu Road, Sunninghill, Johannesburg, 2157

JOB VACANCY

Chief Information Officer

Entry Date: 11 Jun 2024
Expiry Date: 21 Jun 2024

The Housing Development Agency (HDA) is a national public sector development agency that inter alia has the mandate to identify, acquire, prepare, and develop suitable land for human settlements. The agency also undertakes the programme and project management for development of housing and human settlements. The HDA carries out its functions in partnership with a range of stakeholders including national, provincial, and local government as well as with communities, developers, and financiers. Established in 2009, the Agency was established by an Act of Parliament in 2008 and is accountable through its Board to the Minister of Human Settlements.

For more information about the HDA, please visit our website: www.thehda.co.za.

Follow us on X @the_hda and on Facebook: The Housing Development Agency.

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The HDA has the following Five years Fixed-term contract

Position: Chief Information Officer

Location: Head Office, Johannesburg

Reporting Line: CEO

Reference: HDACIO001

Main Purpose: The Chief Information Officer is responsible for overseeing the processes and technologies within a company’s IT organization environment to ensure they deliver outcomes that support the goals of the business. The role develops and oversees IT, Spatial information and analysis & monitoring, as well as Knowledge Management implementation strategies and maintenance, and often work with Executive members as key leaders to set technology data and security goals. The CIO is also responsible for implementing IT strategies in a company’s operations, managing computer systems, overseeing software development, and ensuring that the company is safe from online threats.

Key Performance Areas:

1. Strategic Planning Management

  • Ensure digital transformation and use in the HDA.
  • Develop, implement and monitor achievement of an effective strategic plan and for implementing the responsibilities of the Chief Information Officer.
  • Ensure policies, processes and procedures are aligned to support strategic goals, amending as necessary in compliance with current legislative requirements and best practice.
  • Monitor the performance of the Information & Digital Technology environment.
  • Grow the internal capability/capacity to address internal risks within the HDA.
  • Manage, coordinate and oversee daily operational activities and internal projects to ensure that the Department functions effectively and efficiently.
  • Provide services to operate more dynamically and provide better uptime, performance, and responses to customers’ needs.

2. Information Digital Technology (IDT) and Records Management,

  • Ensuring timely contingency recovery plans and incident management processes are in place to restore all operations.
  • Develop and implement the organization’s IT strategy aligned with business goals. This involves understanding the company’s needs, industry trends, and technological advancements to create a roadmap for IT initiatives.
  • Oversee the design, implementation, and maintenance of the organization’s technology infrastructure, including hardware, software, networks, and data centers. Ensure the reliability, security, and scalability of IT systems to support business operations.
  • Provide leadership and guidance to the IT department, including managers and technical staff. This involves setting clear objectives, delegating tasks, and fostering a collaborative and innovative work culture.
  • Identify and mitigate risks related to IT operations, including technology failures, disruptions, compliance issues, and regulatory changes. Develop contingency plans and disaster recovery strategies to ensure business continuity.
  • Lead digital transformation initiatives to leverage emerging technologies and improve business processes, user satisfaction and competitive advantages. This may involve adopting cloud computing, automation, artificial intelligence and emerging technologies.
  • Staying abreast of emerging technologies that can improve IT department performance.
  • Defining, building and managing a workforce/team structure required for while preparing for future business and technology delivery.
  • Ensure a integrated Information & Digital operating model, and assist with integrated information across the Agency into a unified data architecture – to run the business, drive predictive data insights, and deliver personalized information.
  • Promote a digital way of working.
  • Ensure a framework, plan and focus on a Disaster Recovery Planning for ensuring business continuity.
  • Business and IT Impact analysis.
  • Windows client and server recovery.
  • Crisis management.
  • Cyber security management.
  • Ensure effective Information & Digital Technology controls and ensure auditable processes.
  • Vet and guide the acquisition of software and hardware.
  • Establish effective committee structure to ensure effective governance in order to guide and implement Information & Digital Technology plans.
  • Translate client needs into workable solutions.
  • Creating and implementing IT policies, protocols, standards and Architecture, (Application architecture, Platform architecture, Business architecture).
  • Establish and responsive Information & Digital Technology Environment to the Agency’s business processes, APP and strategic plan.

3. Records and Document Management

  • Provide the Agency with a clear vision and strategic direction to modernize agency records management program(s).
  • Ensure adequate records management resources and budget are embedded into the Agency’s Strategic Information Resources Management (IRM) Plan.
  • Direcagency efforts across program areas to ensure email records are managed electronically and retained in an appropriate electronic information system that supports records management and litigation requirements, including
  • the capability to identify, retrieve, and retain the records consistent with National Archives regulations.
  • Ensure compliance with relevant legislation, regulations and policies.
  • Advise on complex legal and regulatory issues, such as the Freedom of Information and Data Protection Acts, General Data Protection Regulation (GDPR) and other national or regional legislation.
  • Preserve corporate memory and heritage.
  • Manage the implementation and use of an EDRMS and support the programme with adequate training and guidance.
  • Ensure guidance to HDA Offices on archiving responsibilities of records management.
  • Ensure record keeping and records management practices against the legal requirements as per Policy, framework, strategy and processes.
  • Ensure assistance with the classification system(s) and protocols to enable retrieval of information.
  • Manage the disposal of records in accordance with National Archives regulations.
  • Ensure the creation and maintenance of a File Plan for the Organisation and provide guidance on its implementation through Departments.
  • Ensure the establishment of a records centre for records with archival value.
  • Capacitate the unit.
  • Establishment of the records management forum Assist on management of PAIA requests.

4. Spatial Information and Analysis

  • Manage the implementation and maintenance of the Geographic Information System based on user requirements and as per GIS Framework, Strategy and Policy.
  • Manage the provision of information and research to support the promotion of spatial targeting in the human settlements environment.
  • Manage the spatial data and information required for the monitoring and evaluation of the development of land and infrastructure to measure effectiveness of spatial targeting in human settlements.
  • Manage resources of GIS unit and guide the team in establishing user needs and infrastructure requirements.
  • Oversee and coordinate the GIS initiatives, processes, analysis, supporting systems, applications, data and other spatial information.
  • Provide oversight on activities associated with implementing, operating, and enhancing the GIS databases.
  • Prepare the annual budget for GIS operations, capital expenditures, and professional services.
  • Coordinate design and enforcement of GIS standards and operating procedures.
  • Plan for in-house and contracted training programs on GIS operations and applications.
  • Manage the production of geospatial data, open data, maps, applications, publications, graphics, and presentation material.

5. Monitoring and Evaluation

  • Coordinate the M&E Department (planning and implementation of M&E activities, staff management, reports writing etc.).
  • Give technical and methodological support to the M&E staff (M&E methods, log frame approach, Quality Assurance, use of software etc.).
  • Collaborate with the Regional Heads and Provincial Managers continuously enhance projects’ impacts and quality.
  • Participate in project proposals design (mainly log frame and M&E aspects).
  • Coordinate activities with the M&E teams of other Departments and institutions.
  • Identifies overall monitoring and evaluation requirements and mechanisms related to HDA activities.
  • Assist with setting operational and strategic targets for the Agency.
  • Identifies key partners and service providers to guide M&E initiatives in the HDA.
  • Identifies reporting requirements as per Organisational Performance initiatives.
  • Guide the M&E team with the development of reporting templates and processes.
  • Conducts ongoing environmental scanning of developments and trends in the monitoring and evaluation of human settlements.
  • Leads/coordinates implementation of research studies on agreed areas related to M&E in the HDA.
  • Leads the design and development of a monitoring and evaluation system for the HDA.
  • Keeps abreast of international and national best practices in monitoring and evaluation of Human Settlements initiatives in the HDA.
  • Develop a Monitoring and Evaluation (M&E) framework for land and housing development.
  • Implement the approved M&E framework and plan for land and housing development.
  • Report on the findings from the implementation of the M&E framework.


6. Knowledge Management and Research

  • Play a key role in establishing a research culture through out the Agency.
  • Manage and maintain a Research Agenda.
  • Initiate Research activities inline with Universities that HDA has established a partnership.
  • Ensure Action research and guide implementation of lessons learned through workshops and training sessions.
  • Create networking and collaborating opportunities with researchers from higher education institutions, science councils and other research bodies, and actively participating in the activities of relevant to the human settlements sector.
  • Providing support to Research team in planning, coordinating and monitoring the execution of research projects.
  • Guide the research team on the collection, processing, analysing and interpreting quantitative data and qualitative information, using approved instruments, methods and techniques.
  • Disseminate complex information in such a form to ensure the understanding of colleagues, including through workshops, information sessions and one-to-one coaching.
  • Pro-actively identifying opportunities that align University expertise with appropriate opportunities, establishing a research culture across the Agency.
  • Scrutinise and critique research and applications of major strategic and financial importance to the Agency, advising and coaching staff on
  • improvements leading to increased success rates.
  • Advise on relevant legal and governance issues relevant to research, including: Intellectual Property Rights, tendering requirements and research ethics.
  • Play a critical role in the research team, driving collaborative working sessions in the HDA to ensure delivery against the department’s strategic objectives.
  • Plan for and monitor the Agency’s progress towards the Research Agenda.
  • Guide the Research team in developing research instruments based on best practice, but not limited to, survey questionnaires, interview guides and focus group discussion guides.
  • Manage and coordinate the development of publications, policy development and research to support the work of all HDA’s units.
  • Manage the implementation of the approved Knowledge Management framework and plan.

7. Executive and Board Functions

  • Meet regularly with the chairman and other directors to ensure that these responsibilities are being fully complied with and that directors are being provided with information necessary to fulfil their responsibilities and statutory obligations.
  • Provide direction and management to the direct reports to ensure they execute the divisional strategy and manage their portfolios effectively.
  • Contribute to building synergies and cooperation across the Group and its subsidiaries.

8. Governance and Compliance Management

  • Provides and implements a strong governance and compliance framework across the business.
  • Oversees and manages compliance and good governance across all areas of operations of the business both internally and externally.
  • Compiles and presents investment reports detailing status of governance and compliance particularly in relation to the HDA Act, and all policies & procedures.
  • Identifies and implements any corrective actions required to ensure good governance.

9. People Management

  • Analyze the business strategy to determine the applicable deliverables and targets.
  • Establish human resource requirements in line with expected deliverables.
  • Create a conducive environment for performance.
  • Manage Performance of the divisions.
  • Lead people in accordance with policies, procedures, and legal requirements.
  • Provide feedback to the relevant stakeholders.

10. Qualifications & Experience

  • Master’s degree in business administration (MBA) or Information Science/Honours Degree in Information Science/Technology/Postgraduate in Strategy development/Extensive experience in market analysis/Stakeholder relationship management /Strategic financial management.
  • 10 years’ experience in the management of Information Systems (or related fields), processes and operations.
  • 7 years of experience managing IT operations with different disciplines concurrently, including progressively responsible managerial and administrative experience.
  • 7 years’ experience in formulation and execution of strategy within the business unit is required.
  • 10 years knowledge of business theory, business processes, leadership, and government budgeting
  • 5 years’ experience in spatial information and analysis
  • 7 years’ experience in monitoring, evaluation, and knowledge management.
  • 5 years’ experience in Research and knowledge management.

Remuneration Scale: R 1 628 300 and R 2 116 800 per annum (all-inclusive package)

Closing date for applications is 21 June 2024.

To submit your application, please send an email HDARecruitCEO@thehda.co.za

When submitting your application for a position, please adhere to the following:

1. CVs received after the closing date will NOT be considered.

2. The Job Title and Reference number for the relevant position must appear in the subject line of your application.

3. The CV must be in PDF format.

4. Copies of all qualifications must be provided.

5. Copies of identity document must be provided.

6. Two contactable references.

Kindly take note if you have not been contacted within twenty-one (21) working days of the closing date; please consider your application unsuccessful. Should you not comply with the above requirements your application will NOT be considered.

Conditions of service: The HDA is an equal opportunity employer, Appointments will be made in accordance with the HDA Employment Equity policy and priority given to people living with disabilities and females The HDA reserves the right not to make an appointment.

We thank all applicants for their interest.

Communication will be conducted with short-listed applicants only.

The HDA operates in accordance with the Protection of Personal Information Act 3 of 2013 (“POPI Act”), and by submitting your personal information to the HDA (by way of application and/or providing any other documentation as may be required during the recruitment process), you agree that the HDA may utilise and process your personal information in accordance with the POPI Act.