Entry Date: 15 May 2021
Expiry Date: 30 May 2021
The Housing Development Agency (HDA) is a national public sector development agency that acquires and prepares land as well as develop the land and project manage the development of housing and human settlements. We carry out our activities in partnership with a range of stakeholders including national, provincial and local government and municipalities, as well as with communities, developers, financiers and other affected parties. Established in 2009, the Agency was established by an Act of Parliament in 2008 and is accountable through its Board to the Minister of Human Settlements. For more information about the HDA, please visit our website: www.thehda.co.za.
Follow us on Twitter @The_HDA and on Facebook: TheHDA.
The HDA has the following Three-year fixed-term contract position:
IT TECHNICIAN (HEAD OFFICE)
REPORTING LINE: MANAGER: IT
Ref: HDA/001/IT/2021
Main Purpose: Supporting and maintaining the company’s IT systems and providing efficient desktop support to all business users. Also responsible for resolving any IT-related faults quickly and efficiently, including a broad range of queries from how to set up an email account to system diagnostics, plus enhancing and developing the IT provision extended within the business.
Key Performance Areas:
1. IT Support:
• Escalate IT issues to the IT Manager where necessary
• Responsible for managing backups and tape rotation
• Diagnose and resolve technical issues
• Undertake small to medium-sized IT projects as instructed by the IT Manager
• Provide desktop and server support
• Support and maintain MS Server/Desktops and MS Exchange
• Setting up and configuring new laptops and desktops
• Install authorized software to laptops and desktops
• Antivirus installation to all desktops and laptops
• Fault-finding to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops and laptops
• Completing internal user moves including phones
• Ensure all logs for equipment and users are maintained
• Setting up and configuring new core servers
• Installing authorized software to core servers
• Ensuring patches and upgrades are applied to core servers
• Fault-finding to core servers
• Creating purchase requisitions for IT hardware/software
• Ensuring all software purchased licensing is recorded and maintained
• Exchange server mailbox maintenance including archiving mailboxes
• Setting up new users and disabling expired accounts in accordance with HR requirements
• Providing support for MAC and PC
• Resolve issues as far as possible
2. Network Support:
• Patching of network and phones
• Making of network cables as necessary
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops
• Diagnose and resolve technical issues
• Implement and support virtual servers and desktops using VMware Virtual Infrastructure
• Planning future improvements, suggesting IT solutions to business problems
• Network maintenance
• Day to Day admin and monitoring of network use
Requirements:
• Relevant 3+ year tertiary IT / Computer qualification Professional registration is a requirement
• MCSE or similar
• Matric
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The closing date for applications is 30th May 2021
For enquires please contact Courtney Usher on 011 789 8282
Please forward a relevant CV (Clearly marked with the reference number of the position) in a Microsoft Word format to hdateam@telebest.co.za
Please do not send certificates, diplomas or testimonials. We thank all applicants for their interest. Communication will be conducted with short-listed applicants only
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Conditions of service:
The HDA is an equal opportunity employer ● Appointments will be made in accordance with the HDA Employment Equity policy ● The HDA reserves the right not to make an appointment.
