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Entry Date: 14 May 2024
Expiry Date: 20 May 2024

The Housing Development Agency (HDA) is a national public sector development agency that acquires and prepares land, develops housing and human settlements, and manages projects. We collaborate with various stakeholders including national, provincial, and local government, municipalities, communities, developers, financiers, and other affected parties. Established in 2009 by an Act of Parliament, the Agency is accountable through its board to the Minister of Human Settlements. For more information about the HDA, please visit our website: www.thehda.co.za

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The HDA has the following Three-year fixed-term contract

Postion: Receptionist

Location: Region A – East London

Reporting Line: Provincial Manager

Ref: HDA REC001

Main Purpose: To welcome and attend to all visitors and callers into the HDA office in a manner that reflects the values of the HDA and to provide administrative support to ensure that front line services are provided in an effective and efficient manner.

Key Performance Areas:

1. Switchboard Management and Maintenance

• Answering and appropriately responding to incoming calls
• Directing calls appropriately
• Taking messages and sending these to the appropriate parties
• Notify supplier of switchboard issues and ensure they get resolved.

2. Front Office Management

• Welcome visitors and prepare refreshments for visitors at the receptions area.
• Directing visitors to appropriate staff and venues
• Coordinating visitors by adhering to visitors sign in processes.
• Assisting with queries where necessary.

3. Meeting Room Administration

• Planning and scheduling the booking of meeting rooms.
• Ensuring that meeting rooms are prepared for meetings.
• Allocating and managing meeting room tools and equipment such as data projectors, flip charts, and tele-conference portals.
• Ensuring that appropriate equipment for meetings is set up and working.
• Ensure that refreshments for meetings are set up at all times.

4. General Administration

• Distributing mail and faxes
• Maintaining internal telephone lists
• Ensuring that all telephone-related information is available.
• Coordinate the repair, maintenance, and utilization of office equipment including telephone equipment.
• Ensuring stock of stationery and other office supplies is at the correct levels for the HDA.
• Ordering stationery when required and complying with the procurement process.
• Typing of submissions and filing.
• Any other administration support required.

5. Ad Hoc

• Any other duties which may be assigned from time to time.

6.Qualifications & Experience

• Grade 12 or similar qualification.
• At least 2 years’ experience as a receptionist and managing a front office.
• Excellent communication and customer service skills.

Remuneration Scale: R 163 900 and R 204 889 per annum (all-inclusive package)

Closing date for applications is 20 May 2024.

To submit your application, please send an email to HDARecruitRegAEC@thehda.co.za

When submitting your application for a position, please adhere to the following:

1. CVs received after the closing date will NOT be considered.

2. The Job Title and Reference number for the relevant position must appear in the subject line of your application.

3. The CV must be in PDF format.

4. Certified copies of all qualifications must be provided.

5. Certified copies of identity documents must be provided.

6. Two contactable references must be provided.

Kindly take note if you have not been contacted within twenty-one (21) working days of the closing date; please consider your application unsuccessful. Should you not comply with the above requirements your application will NOT be considered.

Conditions of service: The HDA is an equal opportunity employer Appointments will be made in accordance with the HDA Employment Equity policy The HDA reserves the right not to make an appointment. We thank all applicants for their interest. Communication will be conducted with short-listed applicants only.

The HDA operates in accordance with the Protection of Personal Information Act 3 of 2013 (“POPI Act”), and by submitting your personal information to the HDA (by way of application and/or providing any other documentation as may be required during the recruitment process), you agree that the HDA may utilize and process your personal information in accordance with the POPI Act.

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